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Customer Service

Customer Service

Customer Service

You’ve got questions, we’ve got answers! See below for a few different ways you can reach us. And remember – we guarantee everything we make. If for any reason you are not satisfied with an OXO product, get in touch with us for a replacement or refund.

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Got a question?

Through the years, we’ve heard some excellent questions from our customers. We’ve compiled a list of Frequently Asked Questions that may hold the key to your query.

View FAQs

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Need to chat?

Need to get in touch? We’d love to hear from you! We’re available by phone Monday – Friday, 9am - 5pm.
0207 949 0115 (Phone)

We like to have a break too; therefore we are closed on all UK bank holidays, however please feel free to leave a message and we will get back to you as soon as possible.

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OXO Cookware

Do you want to know what’s cooking with OXO Pots & Pans?

For more information on the OXO Cookware range, or to find your nearest stockist, please contact The Cookware Company who will be happy to assist you.

[email protected]

Prefer to Email?

If you are writing from within the United Kingdom, please fill out the contact form below. If you are contacting us from outside the UK, please contact the customer service team for your location using the details provided below. Either way, we will get back to you shortly!

All the fields with * are required

United States

Mail

OXO Consumer Care Center
1331 South Seventh St.
Second Floor
Chambersburg, PA 17201

Phone

(800) 545-4411

Email

[email protected]

Germany/Austria

Mail

OXO® - KAZ Europe Sàrl
Place Chauderon 18
CH - 1003 Lausanne
Schweiz

Phone

+49 (0) 21 173 749 003 (Germany)
+43 (0) 1 360 277 1225 (Austria)

Email

[email protected]

Japan

Phone

+81 0570-031212

All other inquiries

For all other International inquiries, please contact us using [email protected]