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This policy describes Kaz Europe Sarl (referred to as „Kaz Europe”, “we“, „us“ or „our“) use of your data, and applies to the website www.oxouk.com and its subpages.
We value the trust you place in Kaz Europe. We want to ensure you that we take the protection of your privacy and your personal data very seriously, and that we process your data in accordance with applicable data protection laws, particularly in compliance with the EU General Data Protection Regulation (Regulation (EU) 2016/679 referred to as “GDPR”).
Below we explain to you which personal data we gather about you in connection to this website, how we use it, and the safeguards we have in place in order to protect it.
We gather personal data needed to provide superior service, communicate offers on merchandise and services that we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances.
You can provide your personal data voluntarily. However, please keep in mind this data may be required to provide services or marketing content.
You can provide us with personal data if you subscribe to our email program (information such as your name and e-mail address), choose to provide us with preference information (such as interests, product preferences, and items purchased), send us an inquiry, comment or complaint (information such as your name and e-mail address), or when you enter a sweepstakes or promotion (information such as name, address and telephone number).
Additionally, in order to provide you with services designed to meet your needs, we may collect demographic information (such as number of household members, age, and gender), and purchase preference information. We use this information to customize your experience on our website and to provide you with the most relevant products and services.
We would like to give you some detailed information about personal data that we may process, purpose of the data and legal basis for processing:
We may share your customer information with Kaz Europe's affiliates and trusted service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with our policy. We will share your personal data with the following affiliates/third parties (acting as data controllers):
Personal data will also be shared with the following third party service providers (acting as data processors), who will process it on our behalf and subject to a data processing agreement as required by law:
In the event that the business is sold or integrated with another business, your details may (subject to the applicable laws) be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.
Where information is transferred outside the EEA, and where this is to a stakeholder or vendor in a country that is not subject to an adequacy decision by the EU Commission, data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a vendor's Processor Binding Corporate Rules (see tables above). A copy of the relevant mechanism can be provided for your review on request to [email protected] or here.
If you do not wish to receive promotional offers and/or you want to withdraw your consent you can opt out, to do so contact us at Product Support and your e-mail address will be removed from our marketing list.
You have the right to ask us:
And you may also:
You can exercise any of your rights, in particular withdraw your consent, by contacting us at [email protected] or here. We may need to verify your identity in order to fulfil your request. When addressing us, please always provide your name, address and/or email address as well as information about your request.
Please note that fulfilling some of the above-mentioned request may depend on the occurrence of circumstances provided in applicable law, particularly in GDPR.
When you have unresolved concerns, you also have the right to complain to a data protection authority, in particular data protection authority in the Member State of your habitual residence or place of work.
We will retain your personal data only for limited period of time needed to fulfil purposes of processing mentioned in table above. After that time your personal data will be erased. If we process your personal data based on your consent we will retain your personal data for limited period of time needed to fulfil purposes of processing.
Where we enter into a contract with you, we will keep your information for the duration of the contractual relationship you have with us, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this notice. The criteria to determine the storage period are statutory and contractual requirements, the nature of our relationship with you, the nature of the data concerned, technical necessities. Laws may require us to hold certain information for specific periods.
Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.
Where we process personal data for site security purposes, we retain it for 60 days.
In other cases, we may retain data for an appropriate period after any relationship with you ends to protect itself from legal claims, or to administer its business.
Kaz Europe and its affiliates will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those of our employees or authorized service providers who require it to carry out their business functions, and educate our employees about safeguarding customer information, and preventing its unauthorized access, disclosure, or use.
Through the use of computer “cookies” (small pieces of information that are stored by the browser on your hard drive), we collect data, such as your IP address, browser type, domain name, and specific Kaz Europe web pages through which you click. Cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. This data is collected automatically, and utilized in aggregate to help us look for trends so that we can improve our website and your Kaz Europe experience.
Cookies also allow us to recognize you when you return to our site, and to provide you with a customized experience that we feel will be of value to you. Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the Kaz Europe Cookies, please note that you may not be able to take full advantage of the personalized experience at Kaz Europe.
For more information, please see our Cookies Policy
The data controller for this processing is Kaz Europe Sarl, Place Chauderon 18, 1003 Lausanne, Switzerland
If you have any questions about the processing of your personal data, please feel free to contact us at +44 (0) 115 965 7449.